CUSTOM FOR SANDRA

Customers are responsible for duties and taxes on any internationally shipped items.

I offer USPS First Class International in the interest of affordability - HOWEVER - this service comes with it's own set of risks, packages often take longer than 2 weeks to arrive if they do arrive, they go missing on occasion. Due to these restraints, NanoLabMaker will assume NO responsibility for replacing lost or damaged packages that were sent via USPS First Class International.

Once an item is marked shipped, it has been transferred to USPS, DHL or UPS and has left my possession and you will receive a tracking number to track your package.

Any delays after this time are unfortunately out of my control - while we're happy to help find the package with any resources available, ultimately NanoLabMaker is not responsible for lost packages, this is especially true in regard to international packages.

All sales are final, however should you find a flaw in a mold when it's received I will do whatever I can to make it right! This needs to be reported within 7 days of receipt. Please don't hesitate to contact me via email at nanolabmaker@gmail.com should you have any issues with your order!