FAQ
Can you sell the dice you create with NanoLabMaker molds?
Absolutely! I chose a commercially free font for the masters I use in the molds I sell so you're totally free to sell if you want! The font is called Vanilla Extract and should you need the license at any point for whatever reason you can find it here:
Do you offer replacement molds?
Please contact us within 7 business days of receiving your mold should you find any defects. After this point we cannot offer a replacement.
Do you polish masters?
I do! You can fill out the form below and I'll follow up with you within 72 hours.
Do you make custom molds?
If you've got masters already that you'd like me to make molds of for you, please fill out the form below and I will get in touch with you within 72 hours.
Need to get in touch?
The easiest method of contact is always email (info@nanolabmaker.com). You can also contact me via Discord.
Shipping Questions
You'll find a turnaround estimate on each mold. All molds are made to order and can take up to 10 days to ship out.
Once an item is marked shipped, it has been transferred to USPS, DHL or UPS and has left my possession. Any delays after this time are unfortunately out of my control - especially in regards to international orders.
International note:
Customers are responsible for duties and taxes on any internationally shipped items. Please keep this in mind when ordering from outside the US.
What is your privacy policy with the information you get from your customers?
I do not sell, rent, or share this information with any third party. It is used for the purposes of getting your order to you safely. If you opt in to our newsletter you will always have the opportunity to unsubscribe at the bottom of each promotional email.